Terms, Privacy & Disclaimers
Last updated: June 3, 2026
This page is provided for transparency and is not legal advice. It governs your use of the CatalystAgile website, digital products, and services.
1. Agreement to Terms
By accessing catalystagile.ca (the “Site”), purchasing any digital product, or engaging any service from CatalystAgile (“we”, “us”, “our”), you (“you”, “Customer”) agree to be bound by these Terms. If you do not agree, do not use the Site or purchase any product or service. You confirm you are at least the age of majority in your jurisdiction and have authority to enter this agreement.
2. License & Intellectual Property
Each Progressive Web App (“PWA”), template, prompt library, and Business Requirements Document (“BRD”) sold on the Site is licensed, not sold. Unless a product’s included LICENSE file states otherwise, a purchase grants you a single-buyer, perpetual, non-exclusive, non-transferable license to use and modify the product for your own internal or commercial purposes.
- You may not resell, redistribute, sublicense, or publish the source, BRD, or prompt library as a competing product or as a standalone file.
- All trademarks, brand assets, copyrights, and the underlying architecture remain our property.
- Custom BRDs delivered under an engagement are licensed to the commissioning Customer for their own use; we retain the right to reuse general methods, patterns, and know-how.
3. Disclaimers & No Warranty
ALL PRODUCTS, DOCUMENTS, DEMOS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We make no guarantee of any specific result, outcome, revenue, savings, performance, compliance status, or fitness for your particular use case. Screenshots, mockups, sample outputs, and any “expected rendering” imagery are illustrative only; actual results depend entirely on your implementation, data, configuration, and third-party services, and are not promised or warranted. You are solely responsible for evaluating suitability before and after purchase (every product offers a free demo).
4. AI, Regulatory & Professional-Advice Notice
Certain products optionally integrate third-party AI/LLM APIs. AI-generated output may be inaccurate, incomplete, or unsuitable and must be independently verified by you before any reliance. You are responsible for any third-party API costs and for complying with those providers’ terms.
Products and documents that touch regulated domains — including KYC/AML, finance, invoicing, tax, contracts, or compliance — are informational tools only and do not constitute legal, financial, tax, accounting, regulatory, or professional advice. They are not a substitute for a qualified professional. You are solely responsible for your own regulatory and legal compliance in your jurisdiction.
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CatalystAgile AND ITS PRINCIPAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) ANY PRODUCT, DOCUMENT, DEMO, OR SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE PRECEDING TWELVE (12) MONTHS. Some jurisdictions do not allow certain exclusions; in such cases liability is limited to the smallest amount permitted by law.
6. Indemnification
You agree to indemnify, defend, and hold harmless CatalystAgile and its principal from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use, modification, deployment, or distribution of any product or document, your violation of these Terms, or your violation of any law or third-party right.
7. Payments, Refunds & Pricing
- Payments are processed by Stripe. We never see or store your full card details.
- All prices are one-time unless stated; applicable taxes may apply. Prices may change at any time, but changes do not affect completed purchases.
- Refund policy (digital goods): because products deliver instantly, a purchase is refundable only if the download has not yet been accessed and you request it within 24 hours of purchase. Once a file is downloaded, the sale is final. Custom service fees for hours already worked are non-refundable.
- You are responsible for providing a valid email to receive your download link.
8. Custom BRD & Advisory Services
- Discovery calls and custom BRD authoring are billed on a per-hour basis at the rates published on the Site. Any estimate given is a good-faith estimate, not a fixed quote; actual hours may vary with scope.
- Work begins only after you approve the estimate. Hours worked are billable whether or not you proceed to implementation.
- You are responsible for the accuracy of information you provide. We are not liable for outcomes resulting from incomplete or inaccurate inputs, nor for your implementation of any deliverable.
- Each party keeps the other’s clearly-marked confidential information confidential. We may showcase non-confidential, anonymized patterns.
9. Acceptable Use
You agree not to use the Site or any product to: violate any law; infringe intellectual property; resell or redistribute our source/BRDs; attempt to breach, probe, or disrupt the Site or its infrastructure; or misrepresent AI-generated output as professional advice. We may suspend access for violations.
10. Privacy Policy
We collect only what we need to operate the Site and fulfil orders:
- Order data (email, purchase records) — processed via Stripe to deliver products and receipts, and via Customer.io to send transactional/download emails.
- Product analytics — Google Analytics 4, Amplitude, and Microsoft Clarity collect usage/engagement data (often via cookies or similar) to improve the Site.
- Error monitoring — Sentry captures technical error data.
- Support — Intercom processes messages you send us.
These third parties act as processors under their own privacy terms. We do not sell your personal information. Under applicable law (including Canada’s PIPEDA), you may request access to, correction of, or deletion of your personal data by emailing [email protected]. We retain order records as required for tax and accounting. You can block cookies in your browser, though some features may be affected.
Email & CASL: We send transactional emails (order receipts, download links) as part of fulfilling your purchase. We send commercial/marketing emails only where permitted under Canada’s Anti-Spam Legislation (CASL), and every such email includes our identity and a one-click unsubscribe. You can opt out at any time, or email [email protected] to be removed.
11. Security
The Site is served over HTTPS. Card payments are handled entirely by Stripe (a PCI-DSS Level 1 provider); we do not receive or store card numbers. Download links are gated behind verified, paid checkout sessions. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Changes & Governing Law
We may update these Terms at any time; the “last updated” date reflects the current version, and continued use constitutes acceptance. These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law rules, and you submit to the exclusive jurisdiction of its courts. If any provision is held unenforceable, the remainder stays in effect.
Questions? Contact [email protected].